Terms of Use

1. Who we are

VendorLink.az is a business-to-business sourcing platform that introduces Buyers to Suppliers and carries out no trade itself, operated by VendorLink MMC (“VendorLink”, “we”, “us”). You can reach us at info@vendorlink.az.

These Terms of Use (“Terms”) govern your access to and use of the website vendorlink.az and any related services (together, the “Platform”). By creating an account or otherwise using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

2. What the Platform does

VendorLink connects businesses that need goods or services (“Buyers”) with businesses that supply them (“Suppliers”). That is the whole of what the Platform does.

VendorLink is not a sales platform. Nothing is sold on the Platform and no transaction is carried out through it. Specifically, VendorLink:

• does not buy, sell, hold, pack or ship any goods;
• does not receive, hold or transfer any payment between Buyer and Supplier;
• does not process orders, invoices, customs or shipping documents;
• does not charge commission or any intermediary fee on deals that are agreed.

Buyers post requests describing what they need; Suppliers present their company, products and services. The Platform shows a request to relevant Suppliers. A request is deactivated automatically 30 days after it is posted, unless the Buyer chose a later date when creating it; a deactivated request is not shown to Suppliers, and the Buyer can reopen it from their account. Everything after that — negotiation, price, contract, payment, delivery, warranty and after-sales — happens directly between Buyer and Supplier, off the Platform. VendorLink is not a party to that relationship.

3. Who may use the Platform

The Platform is intended for businesses and for individuals acting on behalf of a business. By registering you confirm that you are at least 18 years old, that you have authority to act for the business you register, and that the information you provide is accurate and kept up to date.

You are responsible for everything done through your account and for keeping your login credentials confidential. Tell us immediately at report@vendorlink.az if you believe your account has been used without your permission.

4. Buyer responsibilities

• Describe your requirement honestly, including quantity, specification, location and timing, so that Suppliers can quote on a real need.
• Do not submit RFQs to harvest pricing you have no intention of acting on, to gather competitor intelligence, or on behalf of a business you do not represent.
• Treat supplier quotations, drawings and pricing as confidential business information unless the Supplier says otherwise.
• Carry out your own checks before entering into a contract. Verification by VendorLink is not a substitute for your own due diligence (see section 7).

5. Supplier responsibilities

Suppliers are additionally bound by the Supplier Agreement, the Supplier Verification Policy and the Acceptable Use and Prohibited Items Policy. In summary, a Supplier must list only goods and services it can actually supply, describe them accurately, hold any licence required to sell them, and honour quotations it issues for the period stated.

6. VendorLink is not a party to your contract

Unless we state otherwise in writing, VendorLink is not a seller, buyer, agent, broker, insurer or guarantor. The contract for goods or services is between the Buyer and the Supplier. We do not control and are not responsible for the quality, safety, legality, or availability of what is offered, the truth of listings, or the ability of either side to perform. We are not liable for the acts, omissions, goods or services of any Buyer or Supplier.

VendorLink processes no payments, holds no funds and does not act as a payment facilitator.

7. The “Verified” badge and its limits

A “Verified supplier” badge means only that we completed the checks described in the Supplier Verification Policy — essentially, that the business exists as a registered legal entity and that we reached a named contact at it. It is not a guarantee of product quality, solvency, delivery performance, or of the accuracy of any listing or quotation. You remain responsible for your own commercial checks.

8. Fees

Creating an account, publishing a company profile and listings, posting requests and responding to them are free.

VendorLink charges no commission on deals and processes no payments — no transaction is carried out through the Platform, so there is nothing to charge on. If optional paid services are introduced later (extended profile features, for example), we will publish prices in advance and give at least 30 days’ notice before applying them to an existing account. Such fees will never be charged on deals between a Buyer and a Supplier.

9. Prohibited use

You must not use the Platform in breach of the Acceptable Use and Prohibited Items Policy, in breach of applicable law, or to interfere with the Platform’s operation or security. We may remove content and suspend accounts under section 12.

10. Your content

You keep ownership of the content you upload (listings, company information, specifications, images). You grant VendorLink a non-exclusive, royalty-free licence to host, display, reproduce and distribute that content for the purpose of operating and promoting the Platform. You confirm you have the rights necessary to grant this licence and that your content does not infringe anyone else’s rights.

We may remove content that breaches these Terms, is unlawful, or is the subject of a credible complaint.

11. Availability

We aim to keep the Platform available, but we do not promise uninterrupted or error-free service. We may change, suspend or discontinue features, and carry out maintenance, with or without notice. The Platform is provided “as is” to the fullest extent permitted by law.

12. Suspension and termination

You may close your account at any time. We may suspend or terminate access, remove listings, or withdraw a Verified badge if we reasonably believe you have breached these Terms or any policy referred to in them, if required by law, or to protect other users or the Platform. Where it is reasonable to do so, we will tell you why and give you an opportunity to respond.

13. Changes to these Terms

We may update these Terms. If a change materially affects your rights we will notify registered users by email or on-Platform notice at least 30 days before it takes effect. Continued use after that date means you accept the updated Terms.

14. Governing law and disputes

These Terms are governed by the law of the Republic of Azerbaijan. If a dispute arises between you and VendorLink, contact us first at report@vendorlink.az — most issues are resolved this way. Otherwise the courts of the Republic of Azerbaijan have jurisdiction. Disputes between a Buyer and a Supplier are dealt with under the Returns, Refunds and Disputes Policy.

15. Contact

VendorLink MMC, Baku, Azerbaijan · info@vendorlink.az